Practical guide

Email Marketing for Small Business

Email gives a small business a direct channel for follow-up, promotions, education and customer retention without depending entirely on a social feed.

The practical framework

  • Welcome new leads
  • Promote a timely offer
  • Educate before a purchase
  • Follow up after service
  • Re-engage past customers

Keep the system coherent

Keep the system tied to real customer moments rather than sending emails simply to maintain a schedule.

Related: choosing email software, email automation, and list building.

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