Deliverability
Why Emails Go to Spam
Spam placement can reflect authentication, reputation, engagement, content patterns, list quality or a combination of factors.
What to focus on
- Check authentication
- Review complaint and bounce patterns
- Remove invalid addresses
- Inspect acquisition sources
- Avoid abrupt volume changes
Think systemically
Do not assume a single word in the subject line caused the problem; diagnose the whole sending system.
For the broader operating system, see email marketing best practices and software selection.